ORDERS ARE TAKING LONGER TO PROCESS BUT WILL BE FULFILLED

We are currently behind on fulfilling some orders, and your order may not be delivered as quickly as usual, or within our carefully estimated timescales (which have always taken into account how quickly we can deliver either from stock, or when additional stock is required from our suppliers) 

This is due to a number of factors, including the fact that some of our European suppliers are unable to send goods to the UK until they have completed additional paperwork. This is out of our control, but we are working as fast as we can to keep these delays to a minimum. We are also running on lower than usual staff levels due to some being absent with Covid 19.

As a proud private family business, we do not employ call centres to answer our phone lines, and we do not usually operate a direct dispatch or drop ship by our suppliers. If you wish to call us or send us an email, we will do our best to respond as quickly as possible, but we ask you to please be understanding and to bear with us.

Orders from EU member states will be fulfilled with VAT, duties and additional paperwork / charges all taken care of by us, so there will be no extra or surprise charges due.

All orders placed will be fulfilled, many without the above delays and within our usual timescales, but it is important that we make you aware of possible delays.

Thank you for your patience and understanding during this very testing time and stay safe. 

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Kutani

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Kutani is the name of a village in Japan where the traditional skills of potting and painting originated some 300 years ago. Today these skills are still applied to produce these unique lampbases in colours and designs which make them such elegant furnishing accessories. Sadly the production of Kutani lamps is on the decline as the craftsmen and women retire, and there are few young people taking up the skills required.Rochamp has played a major part in supporting this craft over the last 20 years. Most of the Kutani is still hand made involving 14 processes from quarrying the stones at Hanaska to forming on the potters wheel, and the final firing with gold. Much of the painting is traditionally worked in home studios which helps with the concentration needed for fine decorating.Once the lamp bases arrive in England they are hand assembled with top quality fittings including hand finished wood plinths and solid brass mountings.