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We use cookies so that we can help you use our website fully and improve the quality of our service. Read more here about our Cookies and Privacy policy
Our Cookies Policy
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website, to provide personalised services on the website, and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies, and you can delete or restrict cookies. To do this you can use your browser - since each browser is different, please refer to the browser help section and choose to change cookie preferences.
Some of our website features may not function as a result of you disabling or removing cookies. This website provides you with a personalised online shopping experience and to do so it requires your device to accept cookies.
We keep the information you share with us as safe as possible and so our cookies don’t contain any personal information. Instead they hold a reference which allows us to link up with your secure personal information once you are logged in.
Here is a list of the main cookies we use, and what they are used for:
Google Analytics
Klaviyo
Seymour's Limitedis a privately owned family business. This privacy policy explains how we use any personal information we collect about you when you use this website.
Topics:
What information do we collect about you?
How will we use the information about you?
Marketing
Access to your information and correction
Cookies
Other websites
Changes to our privacy policy
How to contact us
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys,provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.We use your information collected from the website to personalise your repeat visits to our website. Seymour's Limited will not share your information for marketing purposes with any other companies or businesses. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
Marketing
With your consent, we may contact you by email and text message about our products, offers and events. Our messages may be tailored using your browsing activity on our website. Our emails and texts are sent on our behalf by Klaviyo, who process your information securely and only on our instructions. You can unsubscribe at any time using the link in any email or text message.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the contact address below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 27th October 2026.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
- By email at info@seymourshome.com
- Or write to us at
Seymour's Limited
24 Grange Road
Darlington
County Durham
DL1 5NG
