Worried about Duties if living in Europe? We've Covered Everything

As part of the Brexit "agreement" there is no longer free trade between the UK and Europe unless the goods are of preferential origin. 

However, although duties will be charged on any goods not of preferential origin, we are paying these duties as part of our commitment to you, our customers. Therefore if you are ordering from Seymour's Home, for delivery into Europe, there will be no further charges and your delivery will be DDP (delivered duties paid)

Orders to the rest of the World (outside of the UK and Europe) will continue to be supplied excluding vat and delivered DAP (delivered at place). You may therefore be required to pay duties and tax locally.

You have qualified for vat free shopping

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Cookies and Privacy Policy

We use cookies so that we can help you use our website fully and improve the quality of our service. Read more here about our Cookies and Privacy policy

Our Cookies Policy

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website, to provide personalised services on the website, and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies, and you can delete or restrict cookies. To do this you can use your browser - since each browser is different, please refer to thebrowser help section and choose to change cookie preferences.

Some of our website features may not function as a result of you disabling or removing cookies. This website provides you with a personalised online shopping experience and to do so it requires your device to accept cookies.

We keep the information you share with us as safe as possible and so our cookies don’t contain any personal information. Instead they hold a reference which allows us to link up with your secure personal information once you are logged in.

Here is a list of the main cookies we use, and what they are used for:

Google Analytics

- To anonymously let us see how many people are visiting our website. We do not know if you have personally visited based on Google Analytics data.

Privacy policy

Seymour's Home is a privately owned family business. This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:
What information do we collect about you?
How will we use the information about you?
Marketing
Access to your information and correction
Cookies
Other websites
Changes to our privacy policy
How to contact us

What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys,provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.We use your information collected from the website to personalise your repeat visits to our website. Seymour's Home will not share your information for marketing purposes with any other companies or businesses. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing
We would like to send you information about our products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the contact address below. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28th July 2018.

How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:

- By email at info@seymourshome.com
- Or write to us at 

Seymour's Home
24 Grange Road
Darlington
County Durham
DL1 5NG