WE HAVE DEDUCTED UK VAT FROM THESE PRODUCTS SO THAT YOU ARE ABLE TO PAY YOUR LOCAL VAT / DUTIES IN United States
Still a family business, still with a physical store, and still with our longstanding UK staff, we are here to help you.
Please see our Delivery Information page for full details
You can make a secure payment by credit card using our Secure Server and Shopping Cart.
You can pay using the following credit cards: Maestro, Visa, MasterCard, Solo, Electron and American Express.
The Card Security Code is an extra security measure intended to ensure that you are in possession of the card at the time of placing the order. It also known as a CVC or CVV2 code.
If you have an American Express card, the code required is a four digit number, printed on the right hand side of the card, just above the long number across the middle.
For other cards, the security code is 3 digits, and is printed on your signature strip to the back of the card. Often the code here will be longer than 3 digits - where this is the case, only the last 3 digits are required.
All of the credit card information sent to Seymours Limited travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.
We want you to be 100% delighted with your purchase. If you are not satisfied and wish to return or exchange something, If you are not satisfied and wish to return or exchange something, you have 14 days from the date you receive your items to notify us of this. Having notified us, you then have 14 days in which to make the return. Special order items are ordered in on your request, and we are unable to accept return or cancellations of these once an order has been placed
Please note that we are unable to accept the return of duvets, pillows and mattress protectors due to strict hygiene regulations. We will only refund these products if they are faulty.
Special Orders cannot be returned as they are made to order.
It is very important that any goods returned are in their original packaging, unused and in a condition exactly as they were sent to you. If returns are received out of packages, or in a condition that is not how they were sent to you, we will not accept the return and will not process a refund or exchange. You will also be asked to pay the carriage costs associated with returning these items to you.
Your statutory rights are unaffected.
So that we can handle all your returns efficiently please:
You simply choose a convenient DPD Pick Up Shop to drop off your returns.
Fragile items and liquid items cannot be sent using this service.
It is our interest to resolve any complaints as soon as they occur.
We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress during the complaints procedure.
If you have a complaint, please don't hesitate to contact us.
Seymour's Limited are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998.
We will only collect personal information when you provide it to us on our enquiry form or order form. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct it for you.
We will not email you in the future unless you have given us your consent or pass your email address to other websites unless you agree.
In order to provide the most usable service, we may use technology to track the patterns of behaviour of visitors to our site. This will include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
For further details, please visit our Privacy and Cookies page.